Actions to be taken:

  1. Complete your training here Learn Richpanel (Agent Training)
  2. Set-up Richpanel Account (setup password, first name, last name and profile pic)
  3. Simulate a test chat by visiting ‘Preview Widget’
  4. Reply to the test chat

If you face any issues while simulating, please reach out to the below mentioned emails: [email protected] [email protected]

<aside> 💡 Please make sure to fill all the cells. (Name, Actions Performed, Completion Date, Remarks, Use a macro and upload a picture, Tag yourself in a chat and upload a picture of the mail)

</aside>

<aside> 💡 Please place a cursor on the date column and scroll to the right to see all the fields.

</aside>

<aside> 💡 The first two rows in the table are populated as an example which can be used for reference.

</aside>

Tracker